Hilton Garden Inn Birmingham Airport Uk

My daughter was delighted with the availability of self made waffles for breakfast, but says that the mix was actually for pancakes rather than waffles (apparently there is a difference).

The hotel was a few minutes walk from the arrival terminal. This was very convenient as we had taken a late flight (arrival time 10 pm). The room was very comfortable for a one-night stay. The kettle was not working, but this was fixed promptly by the staff. We were renting a car for a day trip the next day. The car rentals were a few minutes walk from the hotel, so we were able to head out very early with ease. The check-out was quick and efficient. Overall very satisfied and will book this hotel again when we visit Birmingham again later this year.

We stayed at the hotel to attend a weekend event at the NEC. It’s also right next to Birmingham Airport so we were able to get a nifty speed shuttle (taking just 90 seconds and free of charge) from the airport to the NEC. The staff were extremely helpful and friendly, particularly the young lady who checked us in, on arrival. We were on the top floor, which is more expensive, which we were advised was due to the enhanced views of the airport runway. On booking via Booking.com, I wasn’t offered any other option, which I assumed was based on the fact that there were three of us staying in the one room and an additional bed would need to be prepared (this was the pull out sofa bed). There was an issue with the television, which wasn’t working. This may sound minor but given that we had paid £540 for two nights stay, we felt that everything should be pretty much perfect. However, on advising the staff member on reception (same person who checked us in), she immediately offered us another room, on a lower floor and arranged for a refund of the difference in price, which I received in my account within 48 hours. I do feel that the rooms are over priced but there were many positives: 1) extremely friendly and helpful staff (including the restaurant staff); 2) Menu options for evening meals were good (although, again, quite pricey); 3) Breakfast was great. So many different options and the time frame in which breakfast is served was very reasonable and accommodating; 4)Rooms were very nice (but we were slightly cramped, with the sofa bed opened up); 5) Rooms were spotless. The room was cleaned, bed made and fresh towels provided during our stay I would say, that if you needed an overnight stay prior to taking a flight from Birmingham Airport, this hotel was is in the perfect location.

The room qas quiet and spacious. It was also close to the lift fhaft, thanks to the very helpful young woman on reception. the staff were all helpful and pleasant.

Only that it was near to the airport it was clean and nice , are names wasn’t down for breakfast which we had booked and payed for with booking.com so that was of putting wasn’t happy about that , but they sorted it out after I showed them my booking